Who we are

Our website address is: https://2shop.com.my/


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.

Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Goods that are found defective/broken is returnable/refundable require your immediate action to contact us.

No cancellation after purchase.

If you are not satisfied with your purchase (damaged or wrong item/type/shade/etc), we will resolve your problems by messenger us.

Damaged items must be returned together with their original box and receipt.

Items bought during promotional events (e.g. Anniversary or X’MAS) are not eligible for return and exchange.

Kindly inform our Customer Service before returning the items otherwise the request will not be processed. Your return item will be assigned to a courier of our choice. Please provide us with the tracking number for the returning parcel.

What will I get back after returning the item(s)?

You may choose to refund or receive the same item of your purchase. Please give us around 14 working days to receive the returned items.

What about postage charges?

Customers do not have to bear the postage fees for shipping item(s) back to us during the return process. Please allow 14 working days for this process to be completed. For more information, kindly messenger us.

How can I return my purchase?

Kindly messenger us your inquiries to us with the subject “Return Item”. To ensure a smoother process and for recording purposes, please include:

Pictures of your items
Description of your items’ condition
Your order details
We will assist you as soon as possible or the latest within 2 working days.

How long will it take to receive my refund/new item(s)?

Please allow a minimum of 14 working days from the date we receive your return package.

Refund will be based on customer’s actual final payment to refund. Do note that vouchers cannot be changed into cash terms.

Currently, only local shipping within Malaysia is available.

If you do not have a Malaysian address, please contact us for further assistance regarding the shipping charges and more.

Delivery Time

We try our best to prepare and send out all the orders as soon as possible during working days. We hope that our beloved customers can take note that https://2shop.com.my/ does NOT represent any courier companies. Your parcels may suffer delays that are beyond our control as much as we hope that they arrive safely to you on time. However, be assured that we’re on your side and if anything happens, reach out to us and we will offer our help in any way we can.

Our working days are Monday to Friday (8.30am to 6pm), excluding Public Holidays.

Promotional Period

During peak, promotional or seasonal periods, please bear with us as there may be delays in shipping due to the high volume of orders, transactions and stock availability issues.

For more details or inquiries on shipping issues, kindly contact or drop us a message.